Privacy Policy

1. Introduction

LingSnap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application LingSnap (the "App") and related services.

2. Information We Collect

2.1 Personal Information

• Account Information: Email address, username, and password when you create an account
• Profile Information: Display name and profile preferences

2.2 Learning Data

• Content Data: Text you input for translation and learning purposes
• Progress Data: Your learning progress, vocabulary lists, and mastery status
• Usage Analytics: App usage patterns, feature interactions, and performance data

2.3 Technical Information

• Device Information: Device type, operating system, and app version
• Log Data: IP address, access times, and error logs for troubleshooting

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide AI-powered translation and English learning services
• Personalization: To customize your learning experience and track progress
• Account Management: To create and manage your user account
• Communication: To send important updates about the service
• Improvement: To analyze usage patterns and improve our AI algorithms
• Security: To protect against fraud and unauthorized access

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted third-party services for AI processing and cloud storage
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Storage and Security

5.1 Data Storage

• Your data is stored on secure cloud servers
• Local data is stored on your device using encrypted databases
• We implement industry-standard security measures

5.2 Data Retention

• Account data: Retained while your account is active
• Learning data: Retained to maintain your progress history
• Log data: Retained for 12 months for security and debugging purposes

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request export of your learning data
• Opt-out: Disable analytics and marketing communications

To exercise these rights, please contact us at [email protected]

7. Children's Privacy

LingSnap is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Third-Party Services

Our app may contain links to third-party services or integrate with external APIs. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you use.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the App after changes become effective constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: